Privacy Policy
Last updated: November 11, 2026
This policy explains how NXTGEN AGENCIES LLC, doing business as VRC Leads and The Veteran Resource Center ("we", "us"), collects, uses, and shares information.
Information we collect
- Information you give us on our request form: name, phone number, email, state, date of birth, branch of service, beneficiary, and your answers about the coverage you want.
- Information collected automatically: device and browser details, IP address, pages viewed, and how you arrived at our site, including through cookies and advertising pixels.
- Proof of consent: a record of the form you submitted and the disclosures shown to you.
- Agent information: if you are an insurance agent using our service, your name, contact details, and account activity.
How we use it
- To match your request with a licensed insurance agent and let that agent contact you.
- To contact you by phone, email, and text message about your request, as you agreed.
- To operate, secure, and improve our service, measure advertising, and prevent fraud.
- To comply with law and keep records of consent.
How we share it
Sharing your request with insurance professionals is the service you asked for. We share your information with:
- Licensed insurance agents and agencies we match you with, so they can contact you about insurance.
- Insurance marketing partners who may contact you about insurance products, where you have agreed to be contacted.
- Service providers who work for us, such as hosting, email, text messaging, analytics, and consent verification vendors.
- Authorities or other parties when required by law or to protect rights and safety.
- A successor if our business is sold or merged.
Mobile numbers and text messaging
We do not sell or share text messaging opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes. Mobile numbers collected for our text message program are used to send the messages described in our SMS Terms, and are shared only with service providers that help us deliver those messages.
Your choices
- Texts: reply STOP to any message.
- Calls: tell the caller or contact us to be added to our internal do-not-call list.
- Email: use the unsubscribe link or contact us.
- Access or deletion: contact us to request a copy of your information or ask us to delete it. Depending on your state, you may have additional rights, including the right to opt out of the sale or sharing of personal information. We will not discriminate against you for using these rights.
Retention and security
We keep information for as long as needed for the purposes above and to keep consent records. We use reasonable safeguards, but no system is completely secure.
Children
Our service is not directed to anyone under 18.
Changes
We may update this policy and will post the new date above.
Contact
NXTGEN AGENCIES LLC
500 E Las Olas Blvd Apt 2207, Fort Lauderdale, FL 33301
(815) 735-6435 · ops@vrcleads.com